Terms of use

GENERAL TERMS

The Website niroconcept.gr is the one online store of clothing, footwear and accessories based in Lamia.

The name of our company is Nikolitsa Tzouni, it has VAT number 149803610, it belongs to the Tax Office of Lamia, it has the number GEMI 147913954000 and our headquarters are at the address Vyronos 10, PC 35100, Lamia, Greece.

The contact phone number is 22310-43513.

PRIVACY

A necessary condition for the commencement of the conciliation between us is the disclosure by you of some of your personal information. When you place an order, we will ask for your full name, the address to which the products will be shipped, your landline (or any other telephone number), your email address, and if you choose to make your payments are made by credit card and its number and expiration date. These data will in no way be disclosed, made public or sold to third parties, unless this is imposed by a Public Authority (court, etc.). Your sensitive information is disclosed to the competent bank (eg credit card number) and DELETED from our database, immediately after the completion of your order, thus ensuring an even greater level of security.

Our company, in order to be able to provide the best possible quality of services to the consumer, uses the Skroutz Analytics service. Through this service, anonymous usage statistics are published on Skroutz.gr, while the data received through this service are covered by the privacy policy of Skroutz.gr, which can be found at https://www.skroutz.gr/privacy.

When you use niroconcept.gr – even for a simple product search – we receive from you personal data such as the IP address and the type of device you use, without them identifying you. In addition, by choosing to create an account at niroconcept.gr, you share with us your e-mail address, your mobile number and details of a public profile. We use this information to secure your account as well as to contact you about issues that concern you.

Niroconcept.gr wants to make your online shopping better. We give you the opportunity to save in your account products that interest you, that you already have or that you just bought through the “basket”. We use information from the products you are looking for, seeing and storing to show you results that may interest you most as well as to alert you to opportunities that may interest you.

Niroconcept.gr provides the possibility of public communication. Product reviews are public and visible to all visitors to niroconcept.gr, along with the username and profile picture you have selected.
Through the settings of your account you can choose your preferences regarding our communication with you and the promotions.

SECURITY

The niroconcept.gr Website does not know and does not store the sensitive data of your credit card. All card payments are processed through the Viva Wallet electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

THE PRODUCT SOLD

The products sold by the Website niroconcept.gr, have European specifications so that they can serve all European countries. The technical characteristics and other details of the products sold are available and you can be informed by following the search instructions listed on our websites and by “clicking” on the name of the respective product.

CANCELLATION OF AN ORDER

For any cancellation of an order (in whole or in part) you should send an e-mail to info@niroconcept.gr or inform us by phone at 22310-43513. This feature is offered to you until we inform you about the shipment of your order. Cancellation is not possible after this time.

PAYMENT METHODS

For the convenience and service of all those who wish to buy from our store, niroconcept.gr has the following alternative payment methods:

Via credit, debit and prepaid cards of Visa, Mastercard, Maestro
Cash on delivery the moment you receive the products.
By deposit in a bank account
On the spot, in our store

METHOD – TIME – SHIPMENT COST

The products will be sent to you with a charge of 3 € (+2 euros in case of cash on delivery) for all your orders within Greece. The order will reach you (at the place of delivery) within 72 hours for most areas of Greece (from the moment we inform you about the shipment of the order), while the delivery time increases to 96 hours for inaccessible areas. We use a courier service for the safe and fast shipment of products. For orders from € 59 and up, shipping is free.

PRICES OF PRODUCTS SOLD

The prices listed in the relevant catalogs under each product include VAT (24%). These prices refer to the quantities that are available in our warehouse, while niroconcept.gr reserves the right to adjust the prices of any change that affects the customer.

WITHDRAWAL – PRODUCT RETURNS

Niroconcept.gr, applying the applicable laws, gives you the right to return products you have received.

So you reserve the right to return the products you bought, without having to tell us the reason why you want the products returned, within 14 days with a full refund of the amount you paid. You can return your purchases for any reason – even if you just changed your mind.

Returns are accepted only if the products you wish to return are in the same condition in which you received them, ie. their packaging and the supplier’s security and authenticity tape, together with the accompanying retail receipt or invoice, have been unsealed or tampered with.

To avoid your own inconvenience, please check carefully at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken / damaged goods, wrong order etc.) and to avoid receipts for products that did not reach you in excellent condition.

In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way in which their return will take place, your refund will be completed within 14 days of receiving the cancellation request. However, we may delay returning your money if we do not receive the products or a receipt for their return.

Refunds must include shipping costs you paid when you made your purchase. However, we may charge you additional shipping costs if you request a non-standard delivery (such as urgent delivery). ”

If you wish to withdraw from your order, download, complete, sign and send us at info@niroconcept.gr the withdrawal form that you will find here .

DIFFERENCE

Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to tell us if you wish, under these circumstances, the completion of your order.2. Responsibility niroconcept.gr: The store is not responsible for defects or poor quality of products available to its customers. All products are received from suppliers packaged. In the event that a defective product is found in the delivered quantities, you reserve the right to return it with the possibility of replacing it with our own shipping or refund costs.3. Modification of the present terms: niroconcept.gr reserves the right to modify or renew the terms and conditions of transactions.